Frequently Asked Questions
Question not answered here? Try asking us at our help forum
Your Account
How can I get my password if I have forgotten it?
If you have forgotten your password click the link under the login section, entitled "Forgotten Password".
once you reach that page, input your email address and hit submit. Your password will now be sent to your
email address. If you receive no email, check your junk email box, if it is not there either, contact an administrator.
How can I contact an administrator?
Goto the 'Contact Us' page for administrator contact details.
I never received an account activation email, now what?
You may resend your account activation using the "Resend Email Activation" form on the login page.
Offers/Points
How can you give away free Domain Names?
We get money from our advertisers from you signing up to a website or doing a survey, this money is then used to pay for your free stuff.
Will I ever need to pay for anything while completing offers?
No, you will never need to purchase anything.
Are credit cards required?
No, everything is 100% free.
Rewards
Do you provide free shipping?
Yes, we will always ship your item(s) for free. (custom rewards may vary)
How long does it take to receive my reward?
Smaller items will be shipped within a few days. Some larger items can take up to a month to be shipped.
How do I know that this site actually pays out?
Check out our testimonials by our many satisfied members in the support forums.
Referrals
How do I refer someone?
Login to your account and get your referral URL from the 'referrals' section and send that to the people you want to refer, or put it on your website, or even in a forum signature.
How many points do I get from a referral?
You will receive 100% of the points a referral gains through completing an offer. For example, if your referral earns 100 points, you earn 100 points.
Do I earn points per person I refer?
No, you will only receive points when they complete an offer.
Domains
Do I get full ownership of my domain name?
Yes, you will get full ownership and control of your domain name.
Where will my domain name be registered?
Your domain name will be registered at www.1stindomains.com.
How exactly do you pay for my domain name?
Once you get enough points for a domain name, you claim your 'domain name credit', then we will credit your www.1stindomains.com account with enough money for your desired domain name..
Can I renew my domain name?
Yes, you renew your domain name by claiming another free domain name credit from us or by purchasing your renewal, it is your choice.
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